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Popular Questions
Answers to frequently asked questions from our customers.
Popular Questions
You can make a booking by choosing a service (Car Rental, Tour Package, or Hotel) on the homepage, select the desired date and fleet/package, and then follow the payment steps.
Kami mendukung berbagai metode pembayaran melalui Doku Payment Gateway, termasuk Transfer Bank (VA), Kartu Kredit, E-Wallet (OVO, GoPay), dan pembayaran di Alfamart.
Cancellations can be made up to 24 hours before the departure schedule. Please contact our Customer Service or use the Chat feature in the application for cancellation assistance.
Setelah pembayaran berhasil dikonfirmasi, E-Ticket akan otomatis muncul di menu "Pesanan Saya" dan juga dikirimkan ke email yang terdaftar.
We guarantee punctuality. However, if the driver is late for more than 15 minutes, you are entitled to discount compensation or a unit upgrade. Contact CS immediately.
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